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Live2026-10-17 11:37 UTC+0 todayUpdated
MG MotorBy Business

JSW MG Motor India says Windsor incident was caused by Creep Mode, not a product defect

JSW MG Motor India has concluded that a recent MG Windsor incident was not the result of any product-related issue, attributing the car's movement to its designed Creep Mode.

What Happened

JSW MG Motor India has issued an official statement about a recent MG Windsor incident. The company said it carried out a technical assessment and a physical inspection, and reviewed the relevant data and reports. From that review, it concluded that there was no product-related issue with the vehicle.

What the company says happened
  • The vehicle was switched on and kept in Drive mode.
  • The seatbelt was engaged.
  • The brake pedal was not applied.
  • The driver exited the vehicle.

In that situation, JSW MG Motor India said the car's designed Creep Mode allowed it to move forward at a controlled, low speed without the accelerator being pressed. The vehicle's movement was consistent with this feature, which the company said confirms there was no product-related issue.

“We are in close touch with the customer, extending our full support and helping him get familiar with the vehicle's features and correct usage, so that he can enjoy a safe and comfortable driving experience.”
— JSW MG Motor India official statement

Why this matters

The statement is aimed at MG Windsor EV owners and drivers, telling them the vehicle behaved as designed rather than pointing to a fault, and the company is offering help to the affected customer to learn the car's features and correct usage. For a beginner, it is a reminder that electric cars fitted with Creep Mode can move on their own at low speed once they are in Drive, even without the accelerator being pressed.

Terms in This Story

Creep Mode
A drivetrain behaviour that lets a car move slowly forward when it is in a drive gear and the driver is not pressing the accelerator, similar to how a conventional automatic car idles forward.
Drive mode
The forward-driving position of an automatic or electric car's gear selector, used for normal driving.
Read Original: MG Motor

Summarised from the linked release; details can be imperfect — always verify against the original source.

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