Cummins Senior Project Coordinator Jose U. Reflects on Eight-Year Journey from Customer Order Management to Translation Services
Jose U., a Senior Project Coordinator at Cummins, shares how his non-linear career path and emphasis on cross-cultural communication helped him connect a global workforce.
- 8 (as of February 2026)
- 13 hours
- 3
- 2026
What Happened
Jose U. joined Cummins in 2018 as a bilingual Customer Order Management Analyst, a role he describes as a turning point. His career path was not linear—he previously worked in advertising, sales, and account management in Nashville, and before that taught English in Honduras. He credits his diverse experiences with building empathy and a people-first mindset.
Joined Cummins as a bilingual Customer Order Management Analyst
Transitioned to the Translation Services team as a Senior Project Coordinator
Underwent a 13-hour brain tumor surgery and recovery, supported by colleagues
Founded the Right Environment Committee at his site; led GOAL Nashville Latino affinity group for three years
- Video translation
- ASL interpretation coordination
- eLearning localization
- Document translation
- Multilingual communication initiatives
“At the heart of it all, my role is about helping people connect. It is about making sure employees across the globe feel informed, included and supported.”
“From day one, I’ve felt like I belong here. It’s an environment where learning is encouraged and employees are reminded that they matter.”
Why this matters
This story illustrates how Cummins fosters an inclusive culture that supports employee growth and resilience. For job seekers, it highlights the company's commitment to belonging and career development, while for current employees, it shows the value of employee-led initiatives and support during personal challenges.
Terms in This Story
- ASL interpretation
- American Sign Language interpretation, providing communication access for deaf or hard-of-hearing individuals.
- eLearning localization
- Adapting educational content for different languages, cultures, and regions.
- affinity group
- An employee resource group focused on shared identities or interests, such as ethnicity or gender.
Summarised from the linked release; details can be imperfect — always verify against the original source.