How PITT OHIO built 46 years of loyalty with Mack Trucks
PITT OHIO's 46-year partnership with Mack Trucks is built on culture, people, and a growing electric fleet.
46 years
~1,400 power units
930
What Happened
PITT OHIO, a major player in the less-than-truckload (LTL) space, has maintained a 46-year relationship with Mack Trucks, relying on 'people power' and a strong culture instilled by president Chuck Hammel. The company operates a diverse fleet of Mack models including the new Mack MD Electric, which drivers praise for its torque and range.
“Mack has been with us through the good and bad times.”
8+ mpgmpg
PITT OHIO is seeing fuel economy in the 8+ mpg range with newer Mack units.
The company also leverages Mack's GuardDog Connect telematics and Mack Asist support services, and credits their dealer TransEdge for a family-like partnership.
Why this matters
This story illustrates how a family-owned trucking company maintains customer loyalty through a strong culture and strategic adoption of new technology, including an electric truck.
Terms in This Story
- LTL
- Less than truckload, a type of shipping for smaller freight that does not require a full truckload.
- GuardDog Connect
- Mack Trucks' telematics system for monitoring vehicle health and uptime.
- Mack Asist
- Mack Trucks' support platform providing service and parts information.
Summarised from the linked release; details can be imperfect — always verify against the original source.