MAN partners add €400 million to service-network plan, bringing total to €700 million by 2030
Dealers, service partners and importers are adding €400 million to MAN Truck & Bus’s service-network plan, lifting combined investment to roughly €700 million by 2030.
- €700 million
- €400 million
- €300 million
- Nearly 80%
What Happened
MAN Truck & Bus will invest significantly more in developing its service network through 2030 than initially planned, and its dealers, service partners and importers are adding funds. Around €700 million is now expected to flow into the expansion and further development of MAN’s European service and sales network by the end of 2030. That total consists of roughly €400 million in additional investments by partners in their MAN service sites in Europe, on top of the €300 million MAN itself announced in spring.
MAN says the reason is the strong confidence that dealers, service partners and importers have in the development of the brand and its product portfolio. The goal is to improve network coverage and customer proximity to workshops, create new bases, modernize existing locations, optimize regional coverage and improve service quality. Around one-third of the planned investments is specifically directed at electromobility and digitalization.
- High-voltage training for service employees
- Battery repair centers
- Publicly accessible charging points at MAN branches
“The investments are unprecedented in their size in MAN’s history. It is a powerful program by MAN and its partners, who with their planned additional commitment very clearly underline their trust in our products and the brand as a whole. Our customers will benefit from this, and we will be able to support them with even better service in the future.”
The investments are intended to shorten customers’ travel time to workshops. MAN wants nearly 80 percent of customers to reach the next MAN service site within a 30-minute drive. Countries where this target is to be achieved include Germany, Austria, Switzerland, France, the United Kingdom, Italy, Poland, Spain and Turkey. In especially logistics-intensive regions, the target will be met partly by creating new bases.
MAN announced its own €300 million investment in the European network by 2030.
Groundbreaking took place near Lisbon, Portugal, for a new MAN-owned sales and service branch.
Long-standing partner Adampolis Group is set to open one of Europe’s largest MAN sales and service sites in Kaunas, Lithuania.
Why this matters
For MAN customers, a closer workshop network means shorter travel and, the company says, better service. The plan targets nearly 80 percent of customers reaching a MAN service site within a 30-minute drive in countries such as Germany, Austria, Switzerland, the UK and Turkey. About one-third of spending goes to electric mobility and digitalization: high-voltage training, battery repair centers and public charging points at MAN branches.
Terms in This Story
- Service network
- The collection of workshops, dealers and service partners that maintain and repair a manufacturer’s vehicles.
- High-voltage training
- Specialized safety training for technicians working on the high-voltage systems of electric vehicles.
- Battery repair center
- A facility equipped to inspect, repair or replace electric-vehicle battery packs.
Summarised from the linked release; details can be imperfect — always verify against the original source.