BAIC Foton Rolls Out Global Training Programs to Strengthen Customer Support
BAIC Foton has conducted nearly 100 training sessions across Asia, Europe, South America, and Africa to equip dealers and service partners with professional skills for better customer support.
- nearly 100
What Happened
BAIC Foton launched a global training initiative in late March 2026, covering new energy vehicles, pickup trucks, light trucks, heavy-duty trucks, and buses. The program includes theoretical courses, hands-on vehicle operation, fault diagnosis, and online sessions. Key markets include Singapore, Argentina, Egypt, Kenya, Peru, Nepal, Sri Lanka, Uruguay, Turkey, Spain, Germany, Hong Kong, and Chile.
“In the past, I could only troubleshoot electrical faults based on guesswork and past experience. Now I have a clear diagnostic framework, which makes me much more confident in my work.”
- In Europe, training focused on 7.5-ton fuel light trucks for fault diagnosis.
- In Turkey, sessions centered on the BJ6129EV battery-electric bus.
- In Uruguay, a 'Five-Group Rotation & One-Day Intensive Session' model was used.
- In South Africa, a combination of offline practical and online courses was offered.
- In Argentina, heavy-duty truck training covered engines and transmissions.
Why this matters
As global competition grows, customers demand faster and more professional vehicle service. BAIC Foton's training helps technicians move from guesswork to systematic diagnostics, reducing downtime and building customer trust.
Terms in This Story
- New energy vehicles (NEVs)
- Vehicles powered by alternative energy sources such as electricity, hydrogen, or hybrid systems.
- Empowerment training
- Training programs designed to enhance skills and knowledge, enabling service technicians to perform their jobs more effectively.
Summarised from the linked release; details can be imperfect — always verify against the original source.