International Motors launches My International connected digital ecosystem for fleet management
5 years
North America
What Happened
Available as a desktop portal or mobile app, My International is designed for fleets, drivers, and International dealers. It integrates real-time telematics data with dealer service systems, allowing automated alerts for vehicle issues, identification of the nearest preferred dealer, and direct scheduling of service. The system ensures warranty details, contract terms, and repair statuses are visible to all parties.
- Fuel analytics reports for optimizing International S13 Integrated Powertrain performance
- Remote vehicle lock/unlock
- Remote diagnostics and vehicle health reporting
- GPS location tracking and geofencing
- Over-the-air (OTA) parameter updates for speed limits, idle shutdown, and cruise control
- Warranty and service contract visibility, and service communication/scheduling
“My International brings everything our customers rely on into one connected system, helping them prevent downtime instead of reacting to it.”
Why this matters
This platform aims to reduce downtime and streamline fleet operations by providing predictive visibility and proactive maintenance capabilities, helping fleet managers make faster decisions.
Terms in This Story
- Telematics
- Technology that combines telecommunications and informatics to send, receive, and store data about vehicle location, movement, and status.
- Over-the-air (OTA) updates
- Remote wireless updates that modify vehicle software or settings without needing a physical connection.
- Geofencing
- A virtual boundary set around a geographic area that triggers automated alerts or actions when a vehicle enters or exits that area.
- Predictive visibility
- The ability to anticipate potential vehicle issues before they occur by analyzing real-time data from the vehicle.
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