Mack Trucks Adds Lock & Leave Feature for Unattended Over-the-Air Software Updates
Mack Trucks is making remote software updates easier with Lock & Leave, allowing drivers to park, lock, and leave while the truck installs updates unattended.
- 50,000+
- 99.99%
What Happened
Mack Trucks has introduced a Lock & Leave enhancement to its Over-the-Air (OTA) remote update system. The feature allows software updates to complete unattended after the driver parks, locks the truck, and walks away. This helps customers keep trucks updated while maximizing uptime and minimizing daily disruptions. Updates can occur during normal downtime such as the end of a shift, during a break, or overnight.
“Mack customers measure success by how much time their trucks spend on the road. Lock & Leave removes another barrier to remote software updates. Drivers can start the update, finish their day, and let the truck take care of the rest.”
50,000+updates
over the past 12 months with a 99.99% success rate
- Remote software and parameter updates delivered directly to the truck
- Driver Display Activation — no laptop, dongles, cables or dealer visit required
- Proactive software delivery through AutoSend
- Enterprise-scale deployment across thousands of connected vehicles
- Human-guided support from Mack connected vehicle experts
- NEW: Lock & Leave for unattended completion of remote updates
Lock & Leave will become available this fall after final validation. The feature will roll out first on Mack’s newest models: the Mack Pioneer, Mack Anthem, all-new Mack Granite, and Mack Keystone.
Why this matters
Maximizing uptime is critical for truck fleets. Lock & Leave lets software updates run during normal downtime—end of shift, breaks, or overnight—without requiring the driver to stay. This reduces operational interruptions, avoids dealership visits, and keeps vehicles current with minimal effort.
Terms in This Story
- Over-the-Air (OTA)
- Technology that allows software updates to be delivered wirelessly to vehicles without visiting a dealership.
- AutoSend
- A feature that proactively delivers software updates to vehicles so they can be installed during planned downtime.
Summarised from the linked release; details can be imperfect — always verify against the original source.