Mack Trucks Redesigns PartsASIST Platform for Faster, Easier Parts Ordering
Mack Trucks announced a comprehensive redesign of its PartsASIST online parts-ordering platform with a modernized interface and faster performance.
- 2026
- 2021
What Happened
Mack Trucks has unveiled a redesigned version of its PartsASIST online parts-ordering platform, first launched in 2021. The new platform features a modernized user interface, faster load times, and improved search and filtering. It provides 24/7 access to Genuine Mack Parts and other catalogs through a single storefront.
- Modernized interface with improved navigation across desktop and mobile
- 360-degree product views with detailed imagery
- Real-time warehouse-level inventory visibility
- Streamlined order management dashboard
- Faster search with vehicle and fleet filtering options
“This redesign represents a significant step forward for PartsASIST and for how our customers interact with the Mack parts ecosystem.”
The platform retains core capabilities such as fleet management tools and integration with the Mack dealer network across the U.S. and Canada. Customers can access special pricing and promotional offers through existing accounts.
Why this matters
The update improves the parts-purchasing experience for truck owners and dealers by making ordering faster and more intuitive.
Terms in This Story
- PartsASIST
- Mack Trucks' online platform for ordering genuine and aftermarket parts.
- Genuine Mack Parts
- Original equipment parts manufactured by Mack Trucks.
- Road Choice
- A brand of heavy-duty parts offered by Mack Trucks.
- Fleet management tools
- Features that allow fleet operators to manage parts ordering and inventory across multiple vehicles.
Summarised from the linked release; details can be imperfect — always verify against the original source.