Mahindra Expands Delhi NCR Aftersales with 26,000-Sq-Ft Training Hub, Mobile eVans, 5 New Touchpoints
Mahindra & Mahindra is expanding aftersales service in Delhi-NCR with a 26,000-sq-ft training center, mobile eVans for electric SUV owners, and five new touchpoints.
- 26,000 sq ft
- 5
- 70
What Happened
Mahindra & Mahindra Ltd., India's leading SUV manufacturer, announced a significant expansion of its aftersales service capabilities in Delhi-NCR on February 10, 2026. The move scales up infrastructure on multiple fronts—building capabilities, broadening the network, and deepening reach—aimed at elevating customer experience and setting new service benchmarks in the region. The expansion includes a training institute, a fleet of mobile service e-vans, and five new service touchpoints.
- 26,000-square-foot Mahindra Institute of Learning Excellence Centre for training in sales, mechanical service, and bodyshop operations.
- Multiple dedicated eVans offering doorstep maintenance, washing, and minor repairs for electric SUV owners.
- Five new service touchpoints adding the equivalent of 70 working bays, plus a dedicated commercial vehicle touchpoint in Northwest Delhi.
The new Mahindra Institute of Learning Excellence Centre features an experiential learning demonstration hall and is designed to train service centre professionals for Mahindra's increasingly tech-rich SUV and electric SUV portfolio. The aim is to equip teams with cutting-edge skills to serve a similarly evolving customer base. The facility supports the company's broader capability-building efforts.
Mahindra is deploying multiple dedicated eVans across Delhi NCR to cater specifically to electric SUV owners. Services include periodic maintenance, washing, and minor repair at the doorstep. The eVans feature a battery pack with charger, hydraulic scissor lift, wheel balancer, and car care services. Mahindra plans to expand eVan services to other key cities and roll out additional eVans in the coming days.
The five new touchpoints will expand Mahindra's service bandwidth by the equivalent of 70 working bays, ensuring timely service and faster turnaround times for customers. These facilities are designed to provide smoother discovery and support for Mahindra's SUV portfolio. A dedicated commercial vehicle touchpoint is also being added in Northwest Delhi.
Why this matters
The expansion is a bet on keeping customers happy in one of India's most important vehicle markets, Delhi-NCR. For electric SUV owners, the doorstep eVan service removes the need to travel for routine maintenance and minor repairs. The 70 extra working bays promise faster service and shorter turnaround times, while a dedicated training center ensures technicians can handle Mahindra's increasingly tech-rich SUVs and electric SUVs.
Terms in This Story
- Aftersales
- Services provided after a vehicle is sold, such as maintenance, repairs, and customer support.
- eVan
- An electric van, used here as a mobile service unit for on-site vehicle maintenance.
- Touchpoint
- A customer service location or channel where customers can access brand services.
- Working bay
- A physical workspace in a service garage where vehicles are serviced or repaired.
Summarised from the linked release; details can be imperfect — always verify against the original source.