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Maruti Suzuki adds record 502 service touchpoints in FY 2025-26

New touchpoints added in FY 2025-26

502

Total after-sales service network

5,926

Cities and towns covered

3,000

What Happened

Maruti Suzuki India Limited announced the addition of a record 502 new service touchpoints in FY 2025-26, marking the highest-ever network expansion in a single financial year. The new touchpoints include ARENA and NEXA workshops, Maruti Suzuki Sales and Service Points (MSSSP), Service-on-Wheels, and Bodyshop-on-wheels, covering metros, small towns, and up-country locations.

Milestones in Maruti Suzuki's service network expansion
  1. 1983

    First service workshop inaugurated

  2. 1997

    Reached 1,000 service touchpoints

  3. May 2024

    Opened 5,000th service touchpoint

  4. FY 2025-26

    Added record 502 touchpoints, total reaches 5,926

For a car customer, nothing gives more comfort than knowing that they can easily find a service touchpoint and spare parts whenever and wherever they need them. As our customers are spread across the nation and their requirements continue to evolve, we are continuously innovating and expanding our service touchpoints.
Mr. Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India Limited

Why this matters

The expansion brings Maruti Suzuki's total after-sales service network to 5,926 touchpoints across 3,000 cities and towns in India, aiming to provide convenient service access to customers nationwide.

Terms in This Story

ARENA
Maruti Suzuki's standard sales and service network for its mainstream models.
NEXA
Maruti Suzuki's premium retail network for high-end models.
MSSSP
Maruti Suzuki Sales and Service Point, a smaller format service outlet.
Service-on-Wheels
A mobile service van that provides doorstep vehicle servicing and repairs.
Read Original: Maruti Suzuki India Limited