Maruti Suzuki and Indian Oil partner to offer vehicle services at fuel stations across India
5,780
41,000
What Happened
Maruti Suzuki India Limited has signed an MoU with Indian Oil Corporation Limited (IOCL) to set up vehicle service facilities at IOCL fuel retail outlets nationwide. The service centers will offer routine maintenance, minor repairs, and major services, further expanding Maruti Suzuki's existing network of over 5,780 service touchpoints across 2,882 cities.
“Our goal is to make car servicing as easy and convenient as possible for our customers. By partnering with Indian Oil Corporation Limited, one of India’s most trusted Maharatna enterprises, we will leverage their unmatched reach to take our after-sales service to locations frequently visited by our customers.”
“Indian Oil is committed to enhancing the customer experience at our fuel stations through value-added services. With a network of over 41,000 fuel stations across the length and breadth of India, we are uniquely positioned to bring essential services closer to the consumer.”
Why this matters
This partnership will bring Maruti Suzuki's car servicing closer to customers by leveraging Indian Oil's vast network of over 41,000 fuel stations, potentially reducing travel distance for routine maintenance.
Terms in This Story
- MoU
- A formal agreement between two parties outlining the terms and details of an understanding, not legally binding.
- Maharatna
- A status granted to large Indian public sector enterprises giving them greater financial autonomy.
- After-sales service
- Support provided to customers after purchasing a product, such as maintenance and repairs.
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